It is worse at home but sometimes happens in work environment. Which application did you use to verify the speed of the Wireless connection?ĭoes the problem happen at home or work environment? The wireless card came installed on the computer

The wireless card, did you purchased it separately, or did it came installed on the computer? No, other than regular Windows 10 updates that are queued on my computer. ~3 weeks ago I did have issues with wifi in general on multiple devices.ĭid you make any recent hardware/software changes on the laptop? I noticed it a ~2 weeks ago, but I am not entirely sure since I had been connected to ethernet prior. Yes I think so, it was definitely working better than it is now. Here are my answers to the following questions:Īt some point, did the laptop work fine with the new internet service/configuration? 1TB Solid State Drive, M.2 PCIe-NVMe, Opal Intel® Core™ i7-9750H (2.60GHz, up to 4.50GHz with Turbo Boost, 6 Cores, 12MB Cache) Microsoft Windows 10 Home (64-bit), Version 2004 (1) Motherboard: LENOVO 20QVCTO1WW, Version SDK0R32862 WIN

I've been troubleshooting this issue for some time now, and I'm desperate to be able to work with my wifi connection! Thank you for considering my issue.Ĭomputer: Lenovo Thinkpad X1 Extreme Gen 2, purchased in October 2019 Prior, I had no issues with my wifi connection on this computer. It’s hard to say if this is a new issue, as I’ve recently just moved and therefore have this new internet service/configuration. I’ve tried testing different driver configurations, wireless modes, and channel widths on Windows 10 as well as my modem, including power cycling and troubleshooting with technicians over the phone to no avail. I have the latest drivers for my computer. Ethernet connection works absolutely fine. My maximum according to my internet provider is technically 940 Mbps. Speedtest results range between download speed of 11-27 Mbps, while conversely, my Iphone 11 wifi results is 250-490 Mbps (sometimes it does drop to 27 Mbps). For example, I cannot get through a 1-hour Zoom meeting without at least 5-7 dropouts. This happens on both 2.4Ghz and 5.0Ghz networks. I’ve been having issues with my wifi on my new laptop: slow speeds and frequent dropouts.

Why is my new acer laptop so slow